Order Processing
Orders are generally prepared within 1-2 business days. During launches or holidays, processing may require additional time.
Delivery
Shipping & delivery timeline
Once your order is confirmed, it will be shipped and delivered to your registered address within 3 to 4 business days.
- Orders are shipped and delivered to the address provided at checkout.
- Typical delivery timeline: 3 to 4 business days from order confirmation.
- Processing may take 1–2 business days before dispatch during launches or peak periods.
Policy
Shipping information at a glance
Delivery Timelines
Orders are typically shipped and delivered to your address within 3 to 4 business days, depending on destination and service availability.
Tracking
Once your order ships, use Track Your Order with your order number and checkout email or phone. Updates may take up to 24 hours to appear.
International Shipping
International options are available in selected regions. Duties, taxes, and customs timelines vary by destination.
Notes
Address accuracy and delivery care
Please review shipping details before checkout. VELRA cannot guarantee redirection after dispatch, but support will assist where carrier options allow.
Orders will be shipped and delivered to the address provided at checkout within 3 to 4 business days once processing is complete. Delivery timelines may vary slightly based on location, carrier schedules, and peak order periods.
Need help with a shipment?
Our support team can assist with delivery questions, tracking, and region availability.